Oxman, Murray. <br/><br/>
The how to easily handle difficult people handbook :  everything problem-people dont's want you to know / 
Oxman, Murray. 
 - Kuala Lumpur :  Advantage Quest Pub,  2011. 
 - vii, 87 p. ;  19 cm. 
<br/><br/><label>ISBN: </label>983383180X  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict.<br/>Interpersonal communication.