TY  - BOOK
AU  - Pauley,Judith Ann
AU  - Pauley,Joseph F.
TI  - Establishing a culture of patient safety: improving communication, building relationships, and using quality tools 
SN  - 9780873898195
PY  - 2012///
CY  - Milwaukee
PB  - ASQ Quality Press
KW  - Medical Errors
KW  - prevention & control
KW  - Hospital Administration
KW  - Safety Management
KW  - Professional-Patient Relations
KW  - Comprehensive Health Care
KW  - methods
KW  - Models, Organizational
ER  -