TY - BOOK AU - Quattrocchi-Oubradous,Xavier AU - Bal,Charles TI - Emoti-coms: a marketing guide to communicating through emotions : from shouting to singing your message SN - 9781906659721 (pbk.) PY - 2011/// CY - Hampshire PB - Harriman House KW - Communication in marketing KW - Advertising N1 - Includes bibliographical references (p. 155-159) and index ER -