TY - BOOK AU - Guinane,Carole AU - Davis,Noreen TI - Improving quality in outpatient services SN - 9781439850602 PY - 2011/// CY - Boca Raton PB - CRC Press KW - Ambulatory Care KW - organization & administration KW - Quality Improvement KW - Quality Assurance, Health Care KW - United States ER -