Norliya Ahmad Kassim. Performance measurement of an academic library / Norliya Ahmad Kassim. - Shah Alam : Pusat Penerbitan Universiti (UPENA), 2011. - ix, 82 p. : ill. ; 23cm. Includes bibliographical references and index. ISBN: 9789673632787 RM20.00 Subjects--Topical Terms: Academic libraries--Evaluation.Library surveys.