Shortell and Kaluzny's health care management : organization, design, and behavior / [edited by] Lawton Robert Burns, Elizabeth H. Bradley, Bryan Jeffrey Weiner. - 6th ed. - Clifton Park, NY : Delmar, 2012. - xvi, 496 p. : ill. ; 25 cm. ISBN: 9781435488182 RM472.23 Subjects--Topical Terms: Health services administration.