TY - BOOK AU - Barrett,Michael AU - Davidson,Elizabeth AU - Middleton,Catherine AU - DeGross,Jenice I. ED - IFIP TC8 WG8.2 International Working Conference ED - IFIP Working Group 8.2. TI - Information technology in the service economy: challenges and possibilities for the 21st century : IFIP TC8 WG8.2 International Working Conference, August 10 - 13, 2008, Toronto, Ontario, Canada T2 - IFIP International Federation for Information Processing, SN - 9780387097671 (hardback) PY - 2008///], ©2008 CY - New York PB - Springer KW - Service industries KW - Information technology KW - Congresses N1 - Includes bibliographical references and index ER -