TY  - BOOK
AU  - Jones,Frances Cole
TI  - The wow factor: the 33 things your must (and must not) do to guarantee your edge in today's business world 
SN  - 9780345517937
PY  - 2010///
CY  - New York
PB  - The Ballantine Books Trade
N1  - Record to be deleted. Use bib ID 3465450
ER  -