TY - BOOK AU - Oade,Aryanne TI - Building influence in the workplace: how to gain and retain influence at work SN - 9780230237735 (hbk.) PY - 2010/// CY - Houndmills, UK. PB - Palgrave MacMillan KW - Success in business KW - Influence (Psychology) KW - Persuasion (Psychology) KW - Business communication KW - Psychology, Industrial N1 - Includes bibliographical references and index ER -