TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 9780073403151 (alk. paper)
PY  - 2011///
CY  - New York
PB  - McGraw-Hill Irwin
KW  - Business communication
N1  - Includes index; Buku bacaan asas fakulti
ER  -