Locker, Kitty O. <br/><br/>
Business and administrative communication / 
Kitty O. Locker, Donna S. Kienzler. 
 - 10th ed. 
 - New York, NY :  McGraw-Hill/Irwin,  2013. 
 - xxxiv, 729 p. :  ill. (chiefly col.) ;  29 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9780073403182 (alk. paper)  RM51.82 0073403180 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in management.