Bernstein, Jonathan Manager's guide to crisis management / Jonathan Bernstein ; with Bruce Bonafede. - New York : McGraw-Hill, 2011. - xi, 169 p. : ill. ; 23 cm. - Briefcase books. . - Briefcase book. . Includes index. ISBN: 9780071769495 (alk. paper) RM51.82 0071769498 (alk. paper) Subjects--Topical Terms: Crisis management.