TY  - BOOK
AU  - Lederman,Michelle Tillis
TI  - The 11 laws of likability: relationship networking ... because people do business with people they like 
SN  - 9780814416372 (pbk.)
PY  - 2012///
CY  - New York
PB  - American Management Association
KW  - Business networks
KW  - Psychological aspects
KW  - Social networks
KW  - Interpersonal relations
N1  - Includes bibliographical references and index
ER  -