Lederman, Michelle Tillis,  1971- <br/><br/>
The 11 laws of likability :  relationship networking ... because people do business with people they like / 
 Eleven laws of likability. 
Michelle Tillis Lederman. 
 - New York :  American Management Association,  2012. 
 - xii, 226 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780814416372 (pbk.)  RM49.09 0814416373 (pbk.)  RM49.09 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business networks--Psychological aspects.<br/>Social networks--Psychological aspects.<br/>Interpersonal relations.