Bates, Sandra M. The social innovation imperative : create winning products, services, and programs that solve society's most pressing challenges / Sandra M. Bates. - New York : McGraw-Hill, 2012. - xxx, 241 p. : ill. ; 23 cm. Includes index. ISBN: 9780071754996 (hardback : acid-free paper) RM76.21 0071754997 (hardback : acid-free paper) Subjects--Topical Terms: Branding (Marketing)Advertising--Brand name products.Reputation.Leadership.Communication.