TY  - BOOK
AU  - Minahan,Stella
AU  - Sean Sands
AU  - Carla Ferraro
TI  - The inscrutable shopper: consumer resistance in retail 
T2  - Consumer behavior collection
SN  - 9781606491713 (pbk.)
PY  - 2011///
CY  - New York
PB  - Business  Expert Press
KW  - Consumer behavior
KW  - Consumption (Economics)
KW  - Marketing
N1  - Includes bibliographical references (p. [123]-149) and index; Introduction -- Part I. Retailing and the consumer -- 1. A brief history of the consumer society -- 2. A brief history of shopping -- 3. The inscrutable shopper -- Part II. Elements of consumer resistance -- 4. A model of consumer resistance -- 5. Responses: mainstream and fringe -- Part III. The strategic retailer -- 6. Implications for retailers -- 7. Responsible retailing -- 8. Best practice considerations -- 9. Conclusion -- Notes -- References -- Recommended reading -- Index
ER  -