Minahan, Stella. <br/><br/>
The inscrutable shopper :  consumer resistance in retail / 
Stella Minahan, Sean Sands and Carla Ferraro. 
 - New York :  Business  Expert Press,  2011. 
 - 153 p. :  ill. ;  23 cm. 
 - Consumer behavior collection. .
 - Consumer behavior collection. .
<br/><br/>Includes bibliographical references (p. [123]-149) and index. 
<br/><br/>Introduction -- Part I. Retailing and the consumer -- 1. A brief history of the consumer society -- 2. A brief history of shopping -- 3. The inscrutable shopper -- Part II. Elements of consumer resistance -- 4. A model of consumer resistance -- 5. Responses: mainstream and fringe -- Part III. The strategic retailer -- 6. Implications for retailers -- 7. Responsible retailing -- 8. Best practice considerations -- 9. Conclusion -- Notes -- References -- Recommended reading -- Index. 
<br/><br/><label>ISBN: </label>9781606491713 (pbk.)  RM86.35 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer behavior.<br/>Consumption (Economics).<br/>Marketing.