Friedman, harry J. <br/><br/>
No thanks, i'm just looking! :  sales techniques for turning shoppers into buyers / 
Harry J. Friedman. 
 - Hoboken :  John Wiley & Sons,  2012. 
 - xiv, 226 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>9781118153406  RM77.41 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales personnel--Training of.<br/>Selling.<br/>Customer relations.<br/>Interpersonal communication.