Gottfredson, Conrad <br/><br/>
Innovative performance support :  strategies and practices for learning in the workflow / 
Conrad Gottfredson, Bob Mosher 
 - New York :  McGraw-Hill,  2011. 
 - xi, 255 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 245-246) and index. 
<br/><br/><label>ISBN: </label>9780071703116 (acid-free paper)  RM86.49 007170311X (acid-free paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance technology.<br/>Employees--Training of.