TY  - BOOK
AU  - Lyons,Adrian
TI  - Customer service in leisure and tourism
SN  - 0340658401
PY  - 1996///
CY  - London
PB  - Hodder Stoughton
KW  - Customer services
KW  - Tourist trade
KW  - United Kingdom
KW  - Management
KW  - Leisure industry
ER  -