TY - BOOK AU - Stone,Ron D. TI - The real value of training: measuring and analyzing business outcomes and the quality of ROI SN - 9780071759977 (alk. paper) PY - 2011/// CY - New York PB - McGraw-Hill KW - Performance standards KW - Rate of return KW - Personnel management N1 - Includes bibliographical references (p. 289-290) and index ER -