People and organisational development : a new agenda for organisational effectiveness / edited by Helen M Francis, Linda Holbeche and Martin Reddington. - London : Chartered Institute Of Personnel and Development, 2012. - xix, 353 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 9781843982692 (pbk.) RM220.91 Subjects--Topical Terms: Personnel management.Organizational change.Organizational effectiveness.