Ramasamy, Subburaj. Total quality management / Subburaj Ramasamy. - New Delhi : Tata Mc-Graw Hill, 2012. - 1 v. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9781259001413 RM51.04 1259001415 (pbk.) Subjects--Topical Terms: Total quality management.