TY  - BOOK
AU  - Srinivasan,R.
TI  - Business process reengineering
SN  - 9780071067874
PY  - 2011///
CY  - New Delhi
PB  - Tata McGraw-Hill Education
KW  - Total quality management
KW  - India
KW  - Industrial management
KW  - Reengineering (Management)
N1  - Includes index
ER  -