Kang, Chang W. 1957-

Basic Statistical Tools for Improving Quality / Chang W. Kang, Paul H. Kvam. - Hoboken, New Jersey : Wiley, [2011], 2011. - xvii, 244 pages : illustrations ; 24 cm.

Includes bibliographical references (pages 212-213) and index.

'This book is an introductory book on improving the quality of a process or a system, primarily through the technique of statistical process control (SPC). There are numerous technical manuals available for SPC, but this book differs in two ways: (1) the basic tools of SPC are introduced in a no-nonsense, simple, non-math manner, and (2) the methods can be learned and practiced in an uncomplicated fashion using free software (eZ SPC 2.0), which is available to all readers online as a downloadable product. The book explains QC7 Tools, control charts, and statistical analysis including basic design of experiments. Theoretical explanations of the analytical methods are avoided; instead, results are interpreted through the use of the software'--

9780470889497 (pbk.) RM168.50


Process control--Statistical methods.
Quality control--Statistical methods.
Acceptance sampling.
TECHNOLOGY & ENGINEERING / Quality Control