Schultz, John Roland,  1939- <br/><br/>
Making it all work :  a pocket guide to sustain improvement and anchor change / 
John Roland Schultz. 
 - New York, NY :  Routledge,  2011. 
 - xiv, 149 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>An elegant solution is only the beginning -- A practical approach to sustaining improvement -- Explain the need for making improvement -- Communicate a unifying purpose -- Identify formal and informal networks and assure their participation -- Create a plan for action -- Create the opportunity for small but meaningful gains -- Empower people to take action -- Manage resistance to improvement. 
<br/><br/><label>ISBN: </label>9780415881029 (hbk.)  RM289.80 9780415881036 (pbk.) 9780203847176 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change.<br/>Business communication.<br/>Management.