TY  - BOOK
AU  - Kamaruzzaman Matharsha.
ED  - Universiti Kebangsaan Malaysia.
TI  - TQM di UKM: domain utama yang memerlukan peningkatan 
PY  - 0000///[n.d.]
KW  - Total quality management
KW  - Case studies
KW  - Total quality management in higher education
N1  - Laporan Teknik; Includes bibliographical references
ER  -