Maurer, Rick. <br/><br/>
Feedback toolkit :  16 tools for better communication in the workplace / 
Rick Maurer. 
 - 2nd ed. 
 - New York :  Productivity Press,  2011. 
 - xv, 65 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781439840931  RM53.08 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in personnel management.<br/>Feedback (Psychology).