TY  - BOOK
AU  - Pickering,Peg
TI  - How to manage conflict
SN  - 9789833246892
PY  - 2006///
CY  - Petaling Jaya
PB  - Advantage Quest Publications
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
N1  - Includes bibliographical references and index
ER  -