Pine, B. Joseph.

Infinite possibility : creating customer value on the digital frontier / B. Joseph Pine II, Kim C.Korn. - San Francisco, CA : Berrett-Koehler Publishers, 2011. - xviii, 268 p. : ill. ; 24 cm.

'A BK Business book'--T.p.

Includes bibliographical references (p. 227-251) and index.

9781605095639 (hbk.) RM107.80


Technological innovations--Management.
Digital media--Management.
New products.
Customer relations.