TY - BOOK AU - Dale,B.G. AU - Wiele,Anthony van der AU - Iwaarden,Jos van TI - Managing quality SN - 9781405142793 (pbk. : alk. paper) PY - 2007/// CY - Malden, MA PB - Blackwell Pub. KW - Engineering KW - Management KW - Total quality management N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0710/2007003786.html ER -