Managing quality / 
edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden. 
 - 5th ed. 
 - Malden, MA :  Blackwell Pub.,  2007. 
 - xxix, 610 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781405142793 (pbk. : alk. paper)  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Engineering--Management.<br/>Total quality management.