Evans, R. David. <br/><br/>
Essential interviewing :  a programmed approach to effective communication / 
David R. Evans, Margaret T. Hearn, Max R. Uhlemann. 
 - 8th Ed. 
 - Belmont, CA :  Brooks/Cole,  2010. 
 - xvi, 344 p. :  ill. ;  24 cm. 
<br/><br/>
<br/><br/><label>ISBN: </label>9780840034717 (pbk.)  RM372.44 9780840034724 9780840034731 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interviewing--Programmed instruction<br/>Interpersonal communication--Programmed instruction