TY - ADVS ED - Coastal Training Technologies TI - But i don't have customer PY - 2004/// CY - [Virginia Beach, Va.] PB - Coastal Training Technologies, Coastal AMI KW - Office practice in government KW - Interpersonal relations KW - Employee motivation KW - Organizational behavior N2 - Program teaches your employees to respect internal customers as if they were paying clients. By asking questions, listening and keeping their word, your employees can create a positive and productive work environment, which will inevitably reflect on your external customers as well. Includes interactive training scenes, training points, quiz, printable leader's guide, and customizable Power-Point presentation ER -