But i don't have customer [videorecording] / Pero ... si yo no tengo clientes! [videorecording] Mas eu na?o tenho clientes [videorecording] Coastal Training Technologies - [Virginia Beach, Va.] : Coastal Training Technologies, Coastal AMI, 2004 - 1 videodisc (20 min.) : sd., col., ; 4 3/4 in.

Program teaches your employees to respect internal customers as if they were paying clients. By asking questions, listening and keeping their word, your employees can create a positive and productive work environment, which will inevitably reflect on your external customers as well. Includes interactive training scenes, training points, quiz, printable leader's guide, and customizable Power-Point presentation.


DVD format


Optional language in English, Espanol and Portuguese

RM 2464.44


Office practice in government.
Interpersonal relations
Employee motivation
Organizational behavior