But i don't have customer [videorecording] /
Pero ... si yo no tengo clientes! [videorecording] Mas eu na?o tenho clientes [videorecording]
Coastal Training Technologies
- [Virginia Beach, Va.] : Coastal Training Technologies, Coastal AMI, 2004
- 1 videodisc (20 min.) : sd., col., ; 4 3/4 in.
Program teaches your employees to respect internal customers as if they were paying clients. By asking questions, listening and keeping their word, your employees can create a positive and productive work environment, which will inevitably reflect on your external customers as well. Includes interactive training scenes, training points, quiz, printable leader's guide, and customizable Power-Point presentation.
DVD format
Optional language in English, Espanol and Portuguese
RM 2464.44
Office practice in government. Interpersonal relations Employee motivation Organizational behavior