TY  - BOOK
AU  - Kaufman,Roger A.
AU  - Thiagarajan,Sivasailam
AU  - MacGillis,Paula
TI  - The guidebook for performance improvememt: working with individuals and organizations 
SN  - 0787903531
PY  - 1997///
CY  - San Francisco, CA
PB  - Pfeiffer
KW  - Organizational effectiveness
KW  - Measurement
KW  - Performance
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/onix07/96077827.html
ER  -