The guidebook for performance improvememt :  working with individuals and organizations / 
 Performance improvement 
[edited by Roger Kaufman, Sivasailam Thiagarajan, Paula MacGillis]. 
 - San Francisco, CA :  Pfeiffer,  1997. 
 - v, 650 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0787903531 9780787903534 /c RM242.40 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement.<br/>Performance--Measurement.