Error reduction in health care :  a systems approach to improving patient safety / 
Patrice L. Spath, editor. 
 - 2nd ed. 
 - San Francisco :  Jossey-Bass,  2011. 
 - xxiii, 392 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>9780470502402  RM177.27 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical Errors--prevention & control.<br/>Mistake, Medical.<br/>Quality Assurance, Health Care--methods.<br/>Errors, Medical.