TY  - BOOK
AU  - Cook,Roy A.
AU  - Cook,Gwen
TI  - Guide to business etiquette
T2  - Prentice Hall guide to series in business communication
SN  - 9780137075041
PY  - 2011///
CY  - Boston
PB  - Prentice Hall
KW  - Business etiquette
N1  - Includes bibliographical references (p. 123-124) and index
ER  -