Cook, Roy A. <br/><br/>
Guide to business etiquette / 
Roy A. Cook, Gwen O. Cook. 
 - 2nd ed. 
 - Boston :  Prentice Hall,  2011. 
 - xiii, 128 p. :  ill. ;  21 cm. 
 - Prentice Hall guide to series in business communication .
<br/><br/>Includes bibliographical references (p. 123-124) and index. 
<br/><br/><label>ISBN: </label>9780137075041  RM120.00 0137075049 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business etiquette.