TY  - BOOK
AU  - Bridges,Francis J.
AU  - Chapman,James Emory
TI  - Critical incidents in organizational behavior and administration: with selected readings 
SN  - 0131938967
PY  - 1977///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - Organization
KW  - Case studies
KW  - Miscellanea
KW  - Management
KW  - Critical incident technique
N1  - Includes bibliographies
ER  -