Bridges, Francis J. Critical incidents in organizational behavior and administration : with selected readings / Francis J. Bridges, James E. Chapman - Englewood Cliffs, N.J. : Prentice-Hall, 1977 - v, 282 p. : forms. ; 28 cm. Includes bibliographies. ISBN: 0131938967 LCCN: 76-025104 Subjects--Topical Terms: Organization--Case studies--MiscellaneaManagement--Case studies--MiscellaneaOrganizationManagementCritical incident technique