Mullen, Sam <br/><br/>
Critical communications :  an operations guide for business / 
Sam Mullen 
 - Tulsa :  PennWell Books  1996 
 - 163 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0878144668  RM292.39 
<br/><br/><label>LCCN: </label>95-052031 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Communication in organizations<br/>Business communication