Ford, Jeffrey <br/><br/>
The four conversations :  daily communication that gets results / 
Jeffrey Ford and Laurie Ford. 
 - San Francisco, CA :  Berrett-Koehler Publishers,  2009. 
 - xiv, 238 p. ;  22 cm. 
 - A BK business book. .
 - BK business book. .
<br/><br/>Includes bibliographical references (p. 217-221) and index. 
<br/><br/><label>ISBN: </label>9781576759202 (alk. paper)  RM64.11 1576759202 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Interpersonal communication.<br/>Business communication.