The Cornell School of hotel administration :  handbook of applied hospitality strategy / 
 Handbook of applied hospitality strategy 
edited by Cathy A. Enz. 
 - Thousand Oaks :  SAGE Publications,  2010. 
 - xxi, 1006 p. :  col. ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781412905909 (hbk.)  RM391.87 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Handbooks, manuals, etc.<br/>Hotel management--Handbooks, manuals, etc.<br/>Restaurant management--Handbooks, manuals, etc.