TY  - BOOK
AU  - Xu,Jun
AU  - Quaddus,Mohammed
TI  - E-business in the 21st century: realities, challenges, and outlook 
T2  - Intelligent information systems
SN  - 9789812836748
PY  - 2010///
CY  - Hackensack, New Jersey
PB  - World Scientific
KW  - Electronic commerce
KW  - Customer relations
KW  - Management
N1  - Includes bibliographical references
ER  -