Xu, Jun, Ph. D., 1960-

E-business in the 21st century : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. - Hackensack, New Jersey : World Scientific, 2010. - xi, 451 p. : ill. ; 24 cm. - Intelligent information systems ; vol. 2. . - Intelligent information systems ; vol. 2. .

Includes bibliographical references.

9789812836748 RM195.84 9812836748


Electronic commerce.
Customer relations--Management.