Rentz, Kathryn. <br/><br/>
Lesikar's business communication :  connecting in a digital world / 
Kathryn Rentz, Marie E. Flatley, Paula Lentz. 
 - 12th ed. 
 - New York :  McGraw-Hill/Irwin,  2011. 
 - xxvii, 657 p. :  ill. (chiefly col.) ;  29 cm. 
<br/><br/> Rev. ed. of : Lesikar's basic business communication / 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780073377797 (hbk.)  RM494.37 0073377791 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>English language--Business English.<br/>Business communication.