TY - BOOK AU - Ryback,David AU - Cathcart,Jim AU - Nour,David TI - Connectability: 8 keys to building strong partnerships with your colleagues and your customers SN - 9780071638852 PY - 2010/// CY - New York PB - McGraw-Hill KW - Strategic alliances (Business) KW - Customer relations KW - Partnership KW - Interpersonal relations N1 - Includes bibliographical references and index ER -