Ryback, David. Connectability : 8 keys to building strong partnerships with your colleagues and your customers / by David Ryback ; with Jim Cathcart and David Nour. - New York : McGraw-Hill, 2010. - xiii, 221 p. ; 23 cm. Includes bibliographical references and index. ISBN: 9780071638852 RM51.89 Subjects--Topical Terms: Strategic alliances (Business).Customer relations.Partnership.Interpersonal relations.